On this page, we have outlined supports available for seniors. 

Learn more about supports for individuals

Learn more about supports for families and caregivers

Learn more about supports for business, not for profits or nonprofits

Learn more about supports for mental health 

Support for seniors and people with disabilities (PWD)

Ontario community support program

If you are a low-income senior or a person with a disability (PWD) in need, such as those in supportive housing environments or community-based independent living programs, you can get:

• paid or subsidized delivery of meals
• delivery of medicine and other necessities

Visit the COVID-19 Community Support Finder to get help.

If you can’t request service using the internet or you require service in a language other than English or French, call:

• 211 on any phone
• Toll-free: 1-877-330-3213
• Toll-free TTY: 1-888-340-1001

211 Ontario

Get information and referrals to community, government, social and health services, including mental health resources, across Ontario.

• Call 2-1-1 or toll-free at Toll-free: 1-877-330-3213
• Live chat online
• Email

Seniors Active Living Centres

These centres offer social, cultural, learning and recreational programs. Contact your local centre to see if virtual or telephone programming is available.

• Nepean Seniors Recreation Centre

Seniors Safety Line

The Seniors Safety Line is a 24/7, confidential and free resource that provides information, referrals and support in over 150 languages for seniors experiencing abuse. Trained counsellors also provide safety planning and supportive counseling. Call 1-866-299-1011 for support. If you are in danger right now, call 911 or your local police.

Ontario Caregiver Helpline

Provides caregivers with a one-stop resource for information and support, including a 24/7 helpline.

Call 1-833-416-2273 or connect to live chat online.

Volunteer opportunities

Help seniors, people with disabilities, and the most vulnerable stay connected and healthy as they self-isolate. Volunteer organizations can visit SPARK Ontario to post volunteer opportunities available in their communities. If you are interested in volunteering, we encourage you to check the website for opportunities to make a difference in your community.

Older Adults in Long-Term Care (LTC) and Retirement Homes (RH)

Visits to long-term care homes (LTCH) and retirement homes (RH) continue with updated guidance from the Ontario Ministry of Health for areas with higher community spread. For up to date information about LTCH and RH in Ottawa, please visit the:

• City of Ottawa's Long-Term Care webpage
• Information about LTCH and RH section of Ottawa Public Health’s Frequently asked Questions page.

Provincial guide to programs and services for seniors